Be sure to add the game to your antivirus program’s exclusion list. Game features blocked by antivirus software – Some aspects of the game may be blocked by the antivirus software installed on your computer. Game Internet access blocked – The firewall can prevent the game launcher from connecting to the Internet, so be sure to make an exception for the game executable to resolve the black screen problem. You can either reset its settings or add the game site to trusted sites. That’s why Internet Explorer must work perfectly for the game to work. Internet Explorer settings – this may seem unusual, but the launch of the game depends largely on Internet Explorer. Therefore, we recommend that you check the causes listed below! Identifying the right cause can help in troubleshooting the problem. `There are many different causes of the black screen problem that occurs when playing FFXIV on Windows.
What are the causes of the FFXIV Launcher Black Screen problem in Windows?